Is this article you will learn how a BowlsLink member can return to a previous entry to complete the payment.
What is an Unsecured Entry? #
An Unsecured Entry occurs when a person making a Competition entry has completed all the required steps but then does not finalise a payment. The entry appears as Unsecured for the entrant and as Tentative for the Competition administrator.
The common reasons this may occur are:
- Payment failed – card out of date, insufficient funds or payment gateway issue in processing.
- Entrant did not realise payment was required with entry and had no card available.
- Internet outage or computer shutdown at payment stage.
For most competitions entrants will be blocked from entering twice (see image) so they will be required to complete payment on the Unsecured Entry.
Members can complete an Unsecured Entry via the Desktop site, covered in this article, or, via the BowlsLink App (the preferred option) – How to Pay for an Unsecured Entry via the BowlsLink App
Step-by-step guide #
Step-by-step guide – How to Make Payment for an Unsecured Entry #
Completing payment for an Unsecured Entry #
Note: This only applies to entrants who login to enter and will not apply for guest entries.
The member/entrant will need to navigate to the Unsecured Entry.
They should login to BowlsLink using their My Clubs Profile with their club name and then selecting Accounts in the left-hand side menu – this will display all personal transactions in BowlsLink, including PAID and OUTSTANDING.
Any Unsecured Entries will appear in the list as OUTSTANDING. Click the tool icon on the righthand side and select Enter Payment.
The entrant will then be able to Record Payment by inputting their Credit Card details – once provided, click PAY.
Once paid, the status of the Invoice will change to PAID. A receipt will be sent to your email for confirmation as well as downloadable via the Invoices page. Click the tool icon on the righthand side and select Download.
The entry will also now appear in the Entered – Secured Entries list with any other entries that person has made.
For any queries on this article or further support please contact bowlslink@bowls.com.au