BowlsLink Support provides a range of support materials to compliment those using BowlsLink. The support platform has been designed so that users can access state based specific information or search under a range of categories which include but are not limited to:
- Development Releases
- Membership
- Competitions
- Events (function/course bookings)
- Email Campaigns
- Finances
BowlsLink is a purpose-built National technology platform for the sport of Lawn Bowls. It was designed by the sport of Bowls for all levels of administration with the ability to continually evolve so that it meets with any changes to the sport and technology into the future.
BowlsLink is designed to assist clubs and the various administration levels with management, communication, and promotion of our game.
Latest Updates
-
BowlsLink Release v1.34 March 2025
The latest updates for BowlsLink are now available. Some key items include As is the case with every BowlsLink release remember if you have any issues following the update to refresh your screen Control +…
-
Pennant Live Scoring
Recent updates as part of BowlsLink Update V1.34 will now allow Live Scoring for Pennant competitions (Side and Shots) aligning with existing competition types In BowlsLink. This guide will show which settings need to be…
-
How a member can update Profile Information
This guide offers a simple method for updating your profile on BowlsLink, ensuring your information stays up to date with ease. Details that can be edited include, Email Address, Mobile Number, Residential Address, Emergency Contact…
-
Diversity, Equity and Inclusion (DEI) Member Data
As part of a commitment to Equity, Diversity and Inclusion Bowls Australia want to garner a strong understanding of our participation composition to ensure we are making informed decisions about the future direction and priorities…
-
User Manual – Further Assistance
In cases where queries and functions may expand further than the provided information, there is also an automated Support Request available at the bottom right-hand corner of the BowlsLink browser, highlighted by a green icon…
-
User Manual – Events
BowlsLink’s Events feature lets clubs manage bookings and registrations for off-the-green activities. It’s simple to set up and completely online. This system significantly reduces paper usage, making your booking process nearly paperless. Once bookings are…
-
User Manual – Club Greens
The Greens section is used to manage the greens and rinks available at your club. If there are missing greens for your club, these need to be added by a system administrator. Please contact a…
-
User Manual – Club Membership
In the membership section of BowlsLink you will be able to find all basic information related to members of your club. The membership section is further divided into Members, Groups & Categories, Certifications, Transfers and…
-
User Manual – Club Details
In the club section of BowlsLink you will be able to find all information related to your club. The club section is further divided into Details, Categories, Reports and Programs Club Details Here, a Club…
-
User Manual – Club Finances
The finance section of BowlsLink provides all the financial information related to your club. It is organized into several categories: Invoices, Payments, Ledger, Fees, and Reports. Invoices When you are in the invoices section you…
Frequently Asked Questions
How can I contact my State/Territory Authority (STA)?
Each State/Territory Authority can be contacted by Email or Phone, with each STA also having a Club Support Manager (CSM). Bowls Australia has 11 Club Support Managers (CSMs) working in conjunction with state and territory associations and clubs across the country – their contacts can be found HERE
Why is my screen blank and not showing information?
White/Black Screen/No data showing – Refresh
If the data on the page you are trying to view is not appearing or receiving an error message. Best for you to refresh your screen.
Windows – Control + F5 or Control + r
Mac – Command + R
Also depending on which internet browser you are using, you can use the reload button, but this will not always work.
How do I Reset my Password?
To reset your password go to BowlsLink login and select ‘Forgotten Password – Reset’
If you are logging in via National ID Number or Mobile Number or not receiving the validation code via email. Contact your State/Territory Authority.
Here is a link to BowlsLink Support on How to Reset Password and Login via BowlsLink.
How do I Enter a Competition
Competitions can be registered via our membership and events platform, BowlsLink
If you cannot find the event via BowlsLink, please contact your State/Territory Authority
Here is a link to BowlsLink Support on How to Enter a Competition Event via BowlsLink.
How do I pay for an Unsecured Entry?
An Unsecured Entry occurs when a person making a competition entry has completed all the required steps but then does not finalise a payment. The entry appears as Unsecured for the entrant and as Tentative for the competition administrator.
The common reasons this may occur are:
- Internet outage or computer shutdown at payment stage.
- Payment failed – card out of date, insufficient funds or payment gateway issue in processing.
- Entrant did not realise payment was required with entry and had no card available.
Here is a link to BowlsLink Support on How to Make Payment for an Unsecured Entry via BowlsLink.
How do I Transfer Members from Club to Club?
As a Club Administrator, you have the ability to either Invite or Invite and Transfer members to your Club – Inviting a member will nominate your club as their Secondary Club. Inviting and Transferring will nominate your Club as the members Primary Club.
Here is a link to BowlsLink Support on How to Invite and Invite and Transfer Members via BowlsLink.
How do I Add Financial Members to my Club?
As a Club Administrator, adding members to BowlsLink and having them financially recorded ensures accuracy and clarity of membership records and information such as contact details, gender, membership and participation type, age demographics, etc… which allows reports to be generated, and these can be used to report to bodies such as government or sponsors for grants or financial opportunities
Here is a link to BowlsLink Support on How to Make Members Financial via BowlsLink